At Ecodynamics, we aspire to become the employer
of choice in the commercial landscaping industry in
south-east Australia.

Customer Service Administrator

Position: Customer Service Administrator
To express your interest, please apply via the link provided in the role description.

About the business and the role

Reporting to the Business Development & Marketing Manager, this position is part of a team responsible for driving profitable sales of Ecodynamics products & services across the building, landscaping and council sectors in Victoria. The successful applicant would be required to contact customers with analysis & material information including pricing proposals.

Job tasks and responsibilities

  • Maximising sales potential of existing/lapsed customers through building relationships and implementing needs based selling with identified prospects.
  • Development of new business through building new relationships and implementing needs based selling with identified prospects.
  • Efficient scheduling of works ensuring client expectations met.
  • Completed works follow ups conducted to enhance customer experience and obtain leaning ensuring continuous improvement.

Skills and experience

  • Previous Customer Service Experience would be well regarded.
  • Established skills in CRM and MS Office
  • Demonstrated and established industry knowledge via previous positions would be an advantage
  • Excellent written, verbal, listening and questioning skills.

If you are looking for a new challenge, enjoy creating new business, developing relationships and want to join a business with strong ethics and a vision of ‘creating Greener futures’ we would like to hear from you.

Please send us your applications via SEEK