We care about what we do, and about each other.
Interested in working with us? Check out our current vacancies.

Customer Service Administrators

Location: Victoria
Position: Customer Service Administrators
To express your interest, please apply via the link provided in the role description.

About the business and the role

Reporting to the Business Development & Marketing Manager, this position is part of a team responsible for driving profitable sales of Ecodynamics products & services across the building/landscaping/council sectors in Victoria. Successful applicant would be required to contact customers with analysis & material information including pricing proposals.

Job tasks and responsibilities

  • Incoming calls and pricing of projects.
  • Maximizing sales potential of existing/lapsed customers through building relationships and implementing needs based selling with identified prospects.
  • Efficient scheduling of works ensuring client expectations are met.
  • Completed works follow ups conducted to enhance customer experience and obtain learnings, ensuring continuous improvement.

Skills and experience

  • Previous Customer Service Experience in a Call Centre environment would be well regarded.
  • Cold calling experience desirable.
  • Established skills in CRM and MS Office
  • Demonstrated and established industry knowledge via previous positions would be an advantage
  • Excellent written, verbal, listening and questioning skills.

If you are looking for a new challenge, enjoy creating new business, developing relationships and want to join a business with strong ethics and a vision to ‘creating Greener futures’ we would like to hear from you.

Please apply for this role by visiting the job listing on Seek