Customer Service Sales Support

Business Division

Vic, Services

Job Location

Keysborough, Victoria

Position type

Contract

We are in search of an enthusiastic Customer Service Sales Support to enhance our dynamic team. This role, reporting to the Business Development & Marketing Manager, is crucial for managing sales inquiries, engaging with customers directly, and contributing to our sales strategy through meticulous research and development.

Site Location: Keysborough, Victoria

Duration: 6 to 12 month maternity leave position, with potential for full-time permanent employment

Key Responsibilities:

  • Master our sales processes and product offerings.
  • Handle sales and customer inquiries collaboratively.
  • Utilise advanced software tools for comprehensive customer, job, and financial data management.
  • Drive lead generation and sales discovery through diligent research and development.
  • Support the sales team in strategy formulation and execution.
  • Commit to our OH&S Policy by maintaining high safety standards.

What We’re Looking For:

  • Proficiency in Pronto, Reckon, LeGrand CRM, MS Office, and similar tools.
  • Exceptional communication skills, with an aptitude for engaging and understanding client needs.
  • Strong inclination towards research, development, and lead generation.
  • Quick learner with a deep understanding or willingness to learn about our services and products.

Why Join Us?

Be part of an innovative team in a nurturing and inspiring workplace.

A culture that values creativity, forward-thinking, and empowerment.

Opportunities for personal growth and making a tangible impact.

Work in a collaborative environment that celebrates teamwork.

Our Commitment to You:

Your efforts and contributions will be recognised through clear Key Performance Indicators, including job understanding, customer follow-ups, product knowledge, and sales conversion rates.

We foster a culture built on innovation, inspiration, empowerment, purpose, integrity, community, and collaboration.

Join Our Community:

If you’re driven by excellent customer service, thrive in dynamic settings, and are eager to make a difference, your search ends here. We’re excited to welcome you to our team, where together, we can innovate, inspire, and create lasting impacts.

How to Apply:

Ready to take the leap? Submit your resume and a cover letter showcasing why you’re the ideal candidate for this role.

Please send your application or request a detailed position description at

[email protected]

Be part of our mission to innovate and inspire. Join ecoDynamics Group and turn your profession into a passion!